Converting .MSG files to PDF

Converting .MSG files to PDF

This short blog provides information on how to configure your environment in order for Autobahn DX to successfully convert .MSG files to PDF.

Autobahn DX uses the Autobahn and BCL easyPDF x Loader services which control the execution of both scheduled jobs and ad-hoc jobs whether submitted via the Autobahn Manager or via the Autobahn Job API.

The conversion is done by using the print functionality within the native application.  Accessing the native application is performed by the services and through the user who is configured with the Autobahn and BCL easyPDF x Loader services so it’s vital for the user configured with the services to have seamless access to the native application.

  1. Configure both the Autobahn and BCL easyPDF SDK x Loader services with UserX.
  2. UserX should have sufficient privileges to access your Source/Destination files/folders.
  3.  Logon as UserX and configure Outlook for UserX as shown below.
Step two

Step two

 

You can opt not to connect to the Internet or Microsoft Exchange Server.

 

Step three

Step three

 

Select “Continue with no e-mail support.

 

Step four

Step four

 

Select either “Yes” or “No” for RSS Feeds, we need to ensure pop-ups are disabled/removed.

 

Step five

Step five

 

Finally through The Trust Centre settings select the option “Never warn me about suspicious activity”

 

Step six

Step six

 

The aim of the above is to remove any pop-ups/messages which are displayed when UserX initiates Outlook, if these messages are not dealt with accordingly they will be generated when Autobahn attempts the conversion which will result in a failure of the conversion.

NOTE: Due to the technical limitation of Outlook, we cannot convert multiple .msg files in parallel. So converting .msg file in multicore mode will not give you the expected performance increment.

Some Outlook Add-ins can also cause problems with the msg conversion, we advice removing them one by one and testing to see if the conversions are going through.

If you continue to have issues after carrying out the above steps then please contact the Support team on support@www.aquaforest.com who will be happy to help.

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Neil Pitman founded Aquaforest Limited in 2001 and is the chief architect for the company’s PDF and OCR software products used by thousands of organizations ranging from NASA to the Dutch Ministerie van Justitie. Neil has 30 years’ experience in the software industry in the UK and USA in the areas of database systems, document management and software development tools and has served on the IDT committees of the British Standards Institute (BSI) and was a co-author of the BSI’s 2007 publication on the Long Term Preservation of Digital Documents.